Activision Blizzard recruits a new chief diversity officer amid harassment scandal

Activision Blizzard has recruited a new chief diversity, equity and inclusion (DEI) officer. Kristen Hines will join the company and its senior leadership team on April 25th. She will report to Julie Hodges, the company’s chief people officer. Hines most recently led the Global DEI practice at Accenture, where she helped other organizations bolster their DEI strategies and capabilities.

One of Hines’ key responsibilities will be to help Activision Blizzard meet its commitment to increase the percentage of women and non-binary people in the workforce by 50 percent over the next five years. In its representation data document for 2021, the company said women made up 24 percent of its workforce. Hines will also work with Activision Blizzard’s gaming teams “to ensure diverse and inclusive perspectives are included in game design, including storylines, character development, gameplay and community interaction.”

“In an industry with historical underrepresentation, I’m looking forward to leading the company’s efforts to further build a workplace that values transparency, equity and inclusivity,” Hines said in a statement. “Gaming has amazing potential to connect communities around the world and showcase heroes from all backgrounds. I am looking forward to playing a part in expanding the landscape of talent who brings these compelling experiences to a broad base of players.”

Hines will be tasked with helping improve the workplace culture of Activision Blizzard, which has been under intense scrutiny since last summer. The California Department of Fair Employment and Housing sued the company in July. It accused Activision Blizzard of fostering a “frat boy culture” and alleged there was discrimination against female employees. A wrongful death suit was filed against the publisher last month, as was a sexual harassment and discrimination lawsuit from an individual plaintiff.

Also in March, a judge approved a proposal by Activision Blizzard, which is the subject of a pending $68.7 billion takeover from Microsoft, to set up an $18 million fund to settle a federal lawsuit. The US Equal Employment Opportunity Commission’s suit accused the company of enabling a sexist and discriminatory workplace environment.

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Activision Blizzard gives 1,100 QA testers full-time jobs and higher base pay

Activision Blizzard is converting all of its temporary and contract quality assurance workers in the US to full-time employees starting on July 1st. Many of the 1,100 workers will receive a pay raise — the minimum hourly rate is going up to $20 per hour as of April 17th. As permanent employees, the workers will receive benefits and can participate in a bonus plan.

The company says bringing those workers on board as staff will bolster its development resources and increase its number of full-time employees by 25 percent. It recently converted nearly 500 other temp and contract roles across its studios to full-time positions.

The move comes in the wake of a unionization drive spearheaded by QA team members at Raven Software. Workers from across Activision Blizzard staged a walkout in December after some Raven QA contractors were laid off. The following month, QA workers at the studio announced their intention to unionize, which would make them members of the first union at a AAA gaming company in North America.

Activision declined to voluntarily recognize the Game Workers Alliance union and shuffled some people to other departments. Executives also tried to convince workers not to form a union by questioning the benefits of organizing. Nevertheless, the Raven QA workers pressed forward with their plans and have filed for a union election through the National Labor Relations Board. 

“Whether Raven workers choose to unionize has nothing to do with the salary increases elsewhere for Activision’s QA workers,” an Activision Blizzard spokesperson told Bloomberg. The spokesperson added that Raven workers won’t be eligible for the pay initiatives “due to legal obligations under the National Labor Relations Act.”

Microsoft, which has agreed a deal to buy the company for $68.7 billion, said last month it respected the right of Activision Blizzard employees “to choose whether to be represented by a labor organization and we will honor those decisions.”

Workers at Activision Blizzard have been pressuring leadership on other fronts. Many staged a walkout this week after it lifted COVID-19 vaccine requirements. The company clarified it would allow its studios to set their own return-to-office policies.

Elsewhere, the company is the subject of multiple ongoing harassment and misconduct lawsuits. The California Department of Fair Employment and Housing sued Activision Blizzard last July, accusing the company of discrimination against female employees and fostering a “frat boy culture.” A wrongful death suit and a sexual harassment and discrimination lawsuit from an individual plaintiff have also been filed over the last month or so. Last week, a judge ordered Activision Blizzard to pay $18 million to settle a federal suit that accused it of enabling a sexist and discriminatory environment.

Activision Blizzard isn’t the only major company in the gaming sector that’s hiring temp and contract QA workers into permanent roles. In February, Epic Games said it would offer most of its US-based QA workers full-time positions.

Here’s the full statement Activision Blizzard provided to Engadget:

Across Activision Blizzard, we are bringing more content to players across our franchises than ever before. As a result, we are refining how our teams work together to develop our games and deliver the best possible experiences for our players. We have ambitious plans for the future and our Quality Assurance (QA) team members are a critical part of our development efforts.

Therefore, today we announced the conversion of all US-based temporary and contingent QA team members at Activision Publishing (AP) and Blizzard — nearly 1,100 people in total — to permanent full-time employees starting July 1. Additionally, we are increasing the minimum hourly rate for these team members to $20/hr or more effective April 17. These employees also will be eligible to participate in the company’s bonus plan and will have access to full company benefits.

This change follows a process that began last year across AP and Blizzard of converting temporary and contingent employees, including 500 at AP’s studios, to permanent full-time employees.

Update 4/7 3:12PM ET: Added clarification about the impact on Raven workers.

Dozens of gig workers have been the victims of homicide

Over 50 gig workers have been killed on the job in the United States since 2017, according to a report released today by Gig Workers Rising. Of that figure, nearly two-thirds (34 deaths) occurred this year and in 2021, which may indicate a worrying upward trend. And often, the companies they contracted for do little to compensate their surviving relatives.

“Based on publicly available data more people are getting killed doing gig work each year. App corporations are not doing enough to protect the workers who make their apps run,” wrote Cherri Murphy, a former Lyft driver and one of the report’s authors in a message.

The report compiled the 50+ incidents from public documents like news stories, social media, fundraising platforms, police reports, court cases and a database maintained by The Markup of ride-hail driver carjackings. It excludes other kinds of at-work deaths such as “fatal traffic accidents or other causes of injury.” And as Gig Workers Rising freely points out, the report is not comprehensive and the “true number is likely to be much greater as gig corporations don’t regularly disclose the number of homicides that occur for people working using their app.”

Among the kinds of incidents that were included in the report were fatal carjackings, armed robberies or hate crimes. In many instances, drivers were killed by their own passengers. This includes the cases of Christina Spicuzza, a 38-year old from Pittsburgh and Abdul Rauf Khan, a 71-year old from Springfield, Virginia, who were both the victims of fatal carjacking incidents. The Wall Street Journalreported that many gig workers have quit due to a spike in violent crimes last year.

In many of the cases, the families of the victims were not compensated, according to the report. This is due to the same loophole that precludes most gig workers from receiving guaranteed minimum wage, employee-sponsored healthcare or other job benefits: their status as supposedly independent contractors.

DoorDash spokesperson Julian Crowley said the company’s occupational accident insurance covers homicides and provides survivor payments of up to $150,000 for eligible dependents. “We were the first national delivery platform to offer occupational accident insurers to Dashers at no cost to them, and with no opt-in or application required, which can support them if they’re injured while providing a delivery on our platform,” Crowley told Engadget.

Instacart provides eligible shoppers with accidental death benefit payments up to $320,000 for eligible dependents. The company also covers burial expenses up to $10,000. “Shopper Injury Protection applies to all U.S. full-service shoppers and includes coverage for certain medical expenses, disability payments, and accidental death benefits,” wrote a spokesperson for Instacart in a statement. 

“Since day one, we’ve built safety into every part of the Lyft experience,” spokesperson Gabriela Condarco-Quesada told Engadget. “We are committed to doing everything we can to help protect drivers from crime, and will continue to take action and invest in technology, policies and partnerships to make Lyft as safe as it can be.”

Uber, Instacart and Postmates did not respond to requests for comment prior to publication.

While the laws regarding worker death benefits vary greatly from state to state, at minimum they often provide some amount of money for funeral expenses; in New York state, surviving family members are entitled to “two-thirds of the deceased worker’s average weekly wage for the 52 weeks prior to the accident.”

“My sister lost her life over a Lyft trip that totaled to be 15 dollars and really only totaled that because it wasn’t stopped at the time of arrival but more so after her death,” said Alyssa Lewis, whose sister Isabella was killed while on the job last year. “Fifteen dollars that she couldn’t even take with her when losing her life for it.”

“App corporations are not doing enough to protect the workers who make their apps run,” Gig Workers United told Engadget. “Instead, the bedrock of their model is to offload risk onto workers.”

Amazon’s planned worker chat app would reportedly ban words like ‘union’

Amazon’s anti-union stance might spill into the apps for employees. The Intercept says it obtained internal documents detailing a planned worker chat app that, while meant to boost happiness, would include a blocklist focused heavily on silencing pro-union keywords. In addition to forbidding the use of the word “union,” it would also block terms like “compensation,” “pay raise,” “ethics” and even “robots.”

Other bans would focus mostly on keeping things positive, such as “rude” and “stupid.” Most, however, appear centered on working conditions. Amazon supposedly decided on the words at an upper-echelon meeting in November 2021, when they outlined an app that would encourage “Shout-Outs” and offer digital rewards for providing value to the company. 

The program linked to the app will reportedly launch in April. In a statement to The Intercept, however, Amazon spokeswoman Barbara Agrait said the initiative “has not been approved yet” and might be changed or scrapped.

If the program and its associated app launch, they would come at a tense moment. Amazon warehouse workers in Staten Island just voted to unionize, and those at a Bessemer, Alabama facility just had a highly contested rerun election where both sides accused each other of interference. While this app isn’t about to hinder union organizers (they weren’t likely to use Amazon-monitored chats), it could underscore the very labor concerns the company doesn’t want employees to mention.

‘Fortnite’ players raised $144 million for Ukraine relief efforts

Epic Games and Microsoft have wrapped up their campaign to support Ukraine relief efforts through Fortnite after raising an impressive $144 million. Both companies donated their proceeds from the game for the last two weeks to humanitarian causes supporting people affected by the war. The funds will go to Direct Relief, UNICEF, UN World Food Program, the United Nations High Commissioner for Refugees and World Central Kitchen.

The campaign aligned with the start of Fortnite‘s latest season, meaning that many players were buying V-Bucks to unlock the latest Battle Pass and scoop up new in-game items. Epic and Xbox donated their cuts of gifted Battle Passes, Fortnite Crew subscriptions and gift cards redeemed during that time to relief efforts as well.

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Amazon spent $4.3 million on anti-union consultants in 2021 alone

Amazon spent around $4.3 on consultants last year in an effort to prevent unionization of its warehouses, according to company filings with the US Department of Labor. Workers were required to attend meetings led by the consultants who discussed anti-union talking points ahead of key union votes in Bessemer, Alabama and Staten Island, New York, HuffPost has reported.

Companies are required to disclose financial details when consultants speak directly to workers about unionization. Very few have spent even $1 million on union avoidance over several years, according to a recent report, while Amazon spent multiple times that in just 2021 alone. Some consultants were paid up to $3,200 per day.

The meetings are legal and usually held when employers discover efforts to organize unions. They’re called “captive audience meetings” by labor organizers because attendance is normally non-optional. Typically, the consultants will focus on union dues and potential loss of wages due to work stoppages. They also help company’s come up with strategies to defeat unions.

Amazon workers recently voted in two union drives in Bessemer and Staten Island. At Bessemer, workers voted 993-875 against unionizing, but 416 votes have been challenged, so the final result is far from established. However, as it stands now, the Staten Island union is currently ahead 1,518 to 1,154 (a margin of 364) votes, with counting set to resume today.

Amazon union rerun election in Alabama will be determined by challenged ballots

The initial results of a second union election at Amazon’s BHM1 warehouse in Bessemer, Alabama have finally come through. Workers have voted against unionization in a closely contested 993-875 vote (with 59 voided votes) out of 6,153 workers eligible to cast a ballot. Turnout appears to have been considerably lower this time around, as more than 3,000 employees cast ballots in the early 2021 vote. However, 416 votes have been challenged — more than enough to change the outcome — so the definitive result might not be available for some time.

While it’s not currently known how many of the challenges came from either party, in a post-tally press conference, Retail, Wholesale and Department Store Union president Stewart Applebaum said “each side challenged over 100 ballots.” Currently the NLRB has not yet scheduled the hearing to determine which of these ballots should be opened and counted, but expects that to take place in the coming weeks. Any additional unfair labor practices RWDSU wishes to lodge in regards to this re-run election will need to be filed within the next five business day.

The tally brings BHM1 to the possible end of a long and messy saga. Bessemer workers voted against unionization in early 2021, but the National Labor Relations Board ruled that Amazon violated labor laws by allegedly interfering with the vote. RWDSU accused Amazon of repeatedly trying to intimidate workers through measures like an unauthorized ballot box and anti-union campaign material. While Amazon disputed the claims, the NLRB ultimately ordered a second vote.

The rerun election didn’t go smoothly, either. The RWDSU has maintained that Amazon interfered with the second vote by removing pro-union posters, forcing attendance of anti-union meetings and limiting time spent on company grounds to discourage organization. Before the vote, the RWDSU also accused Amazon of illegal retaliation against worker Isaiah Thomas’ pro-union efforts. The company has again argued that its actions are legal.

BHM1 was the first major Amazon facility in the US to hold a union vote, but it’s no longer the only one. One Staten Island warehouse, JFK8, is already voting on possible unionization, and early vote totals show the grassroots Amazon Labor Union ahead by several hundred votes. Another facility in Staten Island is scheduled to hold its own unionization vote starting in late April. Simply put, there’s a growing desire for workers to have a say in their conditions at at Amazon’s — whether those efforts succeed, however, remains to be seen.

Additional reporting by Bryan Menegus. Updated with information from RWDSU and NLRB

Former DeepMind employee acuses company of mishandling sexual abuse complaint

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