There are very few greater frustrations in life than making a trek to Home Affairs and queuing up for hours upon end, only to be told that ‘the system is down’ by less-than-sympathetic staff members. We’ve all been there, but as it turns out, some branches are substantially worse than others. System downtime ‘having a dramatic impact’Responding to a set of written Parliamentary questions this week, Home Affairs Minister Aaron Motsoaledi revealed that ‘system downtime’ had essentially crippled branches up and down the country over the past 10 months. A portion of the blame is saddled with load …