Facebook makes it easier for Ukrainian users to seek medical help and assistance

Facebook has updated its Community Help section in Ukraine to add resources from local UN and Red Cross agencies. The information Facebook has added will make it easier for users to find medical help and other kinds of assistance not just in Ukraine, but also in neighboring countries. In addition, Community Help now contains the WhatsApp helpline for Ukraine’s State Emergency Services to connect people with critical updates and vital services.

To make sure that people who need it can quickly access the section, Facebook is putting a link to Community Help at the top of its feeds for Ukrainain users, even if they’ve already left the country. The link will also appear at the top of the results for relevant searches on Facebook, as well as at the top of users’ Instagram feeds. 

Facebook has updated its Emotional Health Center, as well, adding mental health tips (such as how to support children during a crisis) from the WHO and other organizations in Ukrainian, Russian and English. Users in Ukraine might also start seeing more ads connecting them to organizations providing aid, because Facebook is giving those groups access to free ad campaigns to get critical messaging out to those who need it. The World Health Organization, for instance, has put out ads promoting information on breastfeeding for displaced mothers. 

Finally, those who need to get in touch with the WHO’s Health Alert helpline for mental health in Ukraine and neighboring countries can add the number +41 79 893 18 92 to their WhatsApp contacts. They simply have to message “hi” to that number to get the process started. 

Facebook made several other moves over the past couple of weeks in response to Russia’s invasion of Ukraine. The social network previously demoted Russian state media across its entire platform and took down fake accounts boosting Russian information in Ukraine shortly after the attacks started. It also enabled a “lock profile” tool for people in Ukraine, giving them a one-click solution to ensure that nobody outside their friends list can see their posts, photos and information. 

Amazon is offering Whole Foods jobs to grocery delivery contractors

Amazon is known for its heavy use of gig workers, but it’s reversing that calculus a bit of late, according to a letter to contractors seen by CNBC. The company has offered Whole Foods jobs to a number of its grocery “shoppers,” who pick products from shelves to help fulfill delivery orders. 

“To help continue to offer the best experience for our team and customers, we are transitioning online grocery-fulfillment operations currently operated by Amazon to Whole Foods Market by the end of the year,” the letter reads. “This transition will happen slowly for the majority of stores.” A spokesperson confirmed to CNBC that shoppers would become Whole Foods employees by the end of 2022.

The jobs don’t offer the benefits seen by Amazon’s warehouse employees or full-time Whole Foods employees, like medical benefits and 401K contributions. In fact, workers would appear to get longer shifts, less flexibility, and keep their existing status levels and pay rates — but there would be some opportunities for promotion, according to a job listing

Amazon said that it’s aiming to “create a more unified team culture,” with the changes. It is promising flexibility, but schedules would be made up to three weeks in advance and cover two-week periods. By contrast, gig shoppers can currently work “as little as four hours per week” and have “shift flexibility,” according to a recent job posting.

Amazon recently announced that it was closing all of its bookstores, pop-up shops and 4-star stores in a shift in its retail strategy. It’s not clear why it’s shifting shopper contractors to Whole Foods employment, but not all workers are happy. “This is supposed to be a side gig for a lot of people,” a gig worker told CNBC in an email. “If there are changes in terms of shift scheduling/length, I can easily see a lot of people leaving.”

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