Details are still sketchy at this point, but it’s been established that an issue with the landing gear forced the crew into a very difficult decision. The plane wheel failed to retract, and completing the journey proved to be too risky. Passengers were informed of the ‘air scare’ before they touched down again, but in spite of the faulty landing gear, the pilot managed to get the aircraft down safely. However, the ordeal didn’t end there for those onboard. A series of delays – and a customer support service that allegedly leaves a lot to be desired – meant that those initially set for a 9:00 f…